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Void Arcade Avatar

A second new avatar has been released today - you can unlock this one by playing with the Nostalgic Neopets Arcade Background. While this is a wearable background, it has the 'play' option in the inventory drop down list.

Like other recent avatars from certain merch and live events, this item is lendable to all of your Neofriends and may be used over and over again.


The Nostalgic Neopets Arcade Background itself is available from the rare item code included in the new console game's physical editions, the Mega Mini Games Collection, which released today. This is called a DLC on the game box but is a normally functioning rare item code.

Note that until around 11AM NST today the rare item codes were awarding the wrong item. Jellyneo had reports of both Blue Short Hair Brush and Grarrl Water Ring Toss Game. If you redeemed your code early and got either of these items instead, you should submit a ticket to Neopets support to get the correct item awarded.

Similarly, we have had some reports that some of the physical editions may not have shipped with the rare item code. It seems that this is consistently affecting the PS5 edition of the game, whereas the physical Switch edition has the code included. In this case, TNT are advising players to contact the game's distributor via email for the code, with proof of purchase, at [email protected]

There are 44 comments below. Add yours!

do they know they should be testing these things before releasing a rare item code? lol
by lesban on March 26, 2026 2:47 PM NST
the people that bought it through steam can just go kick rocks i guess lmao
by graevyard on March 26, 2026 3:00 PM NST
Do they not test the codes before release? It would take five seconds...

I'm gonna be pretty upset if my physical edition contains no code and I have to wait on a ticket to get it.
by duskshadowbrony on March 26, 2026 3:03 PM NST
Yeah I just submitted my ticket to get correct item as I got the Grarrl Water Ring Toss Game instead. Hopefully they will be quick.
by latias_latios on March 26, 2026 3:49 PM NST
Are you kidding me. AGAIN?
by solarboyaaron on March 26, 2026 4:38 PM NST
Does that mean it's safe to redeem the code now? Just got my game in the mail and haven't tried redeeming the code yet.
by muggledude on March 26, 2026 5:23 PM NST
Any word on where the brand new Street Basketball Court Background comes from?

JN itemdb doesn't specify where the rare item code originates, and the bg is kinda cool.
by pancake on March 26, 2026 5:33 PM NST
@pancake as soon as we know, we add it. no one has written in to state how they obtained the background
by noileh on March 26, 2026 5:50 PM NST JN Staff
Can anyone confirm what the physical code looks like (card, strip of paper, sticker, etc.) ? I received the physical game today in the mail, but I don’t think I got anything with a code on it?
by chris123094 on March 26, 2026 6:06 PM NST
@chris I got a small black scratch-off card (slightly larger than a business card I think) on the inside of the case that came separate from the golden "treasure pack"
by samistarsyou on March 26, 2026 6:34 PM NST
@pancake: It's from the Market Studios products. You can read about them here:

https://www.jellyneo.net/?go=comments&post=15794

The products are mostly sold out, but the codes should not have technically been released yet--they'll be issued later. (Apparently support gave a few out mistakenly.)
by dave on March 26, 2026 7:25 PM NST JN Staff
Another paywall avatar. I'm over it. Hopefully I will be able to be lent the item, but not holding my breath.
by doggetts_back on March 26, 2026 7:48 PM NST
Seriously, I need a physical copy? My whole game collection is on Steam
by azrulen on March 27, 2026 4:40 AM NST
I obtained the background by redeeming the code, fwiw
by samistarsyou on March 27, 2026 5:45 AM NST
Disregard my prior comment. Wrong background!

@Doggett, I'd be happy to lend to you. Send me a message on Neo!
by samistarsyou on March 27, 2026 6:40 AM NST
I received the Creepy Wind-Up Meepit when I redeemed my code yesterday, but have just put the support request in, so hopefully that gets sorted soon~
by bisylizzie on March 27, 2026 7:27 AM NST
Does the neopets site even get much traffic? I am starting to find it boring. AND all this BUY BUY BUY it now it starting to annoy me and get on my nerves! I would rather sleep then turn this site on! I get blinding by "muy more junk"! AND if I see that green grnudo dude I am going to scream! What are the owners of this place thinking. PROFITS before PLAYERS!
by rosemarie2003 on March 27, 2026 10:03 AM NST
Send in a Support Ticket? Good luck with that! I don't think they work on week-ends and don't get back to most people! Just send you a copy of what you sent them...and never hear from them again! I am looking for a new place to play! I have had it with this site! AND WHERE IS THE VOID????? I think the void is they forgot about it as they are pushing games, merchandise, etc. Oh never mind..I have had it with all of this.
by rosemarie2003 on March 27, 2026 10:11 AM NST
I just found out it's on Steam. What a bummer that there's no way to get the code through there since I'm not in the US and getting my hands on a physical copy is ridiculously expensive. I would've bought it otherwise
by scaviferro on March 27, 2026 12:28 PM NST
Opened up my physical PS5 copy before seeing this post and I was not happy at all not having the scratchcard DLC
by robbieparsloe on March 27, 2026 12:51 PM NST
@rosemarie2003: Maybe it's best if you took a break from playing for awhile.
by dave on March 27, 2026 1:12 PM NST JN Staff
So to get the two newest avatars, you need to be american and have a couple hundered dollars extra income to spend irl to buy a game system. Instead of anything to do with bringing the plot back to finish it, fixing the broken achievement games, or doing this years easter event, neopets is focused on this instead. Wow.
by vampyrefay on March 27, 2026 1:31 PM NST
At this point I've accepted that I will never get the Avatar Collector avatar since they are constatntly adding pay-to-play to the list. The regular play-a-game/be in the top 10 and purchasing avatars are hard enough as it is. Oh well.
by samaanthag on March 27, 2026 1:43 PM NST
Sick of rare item codes.
by infernodragon02 on March 27, 2026 7:02 PM NST
@rosemarie2003 I can't really remember a time when you left a positive comment of any kind - maybe this isn't the site for you then? If it's upsetting you this much.
by sakaarson on March 27, 2026 11:36 PM NST
I love that background; not a fan of the avatar though.
by sakaarson on March 27, 2026 11:37 PM NST
@sakaarson maybe rosemarie2003 has moments of frustration. 1 comment on a website doesn't mean someone is perpetually angry lol. Also a lot of people only comment when they are either really happy (rare and not interesting to read) or really angry (fun to post, dramatic to read)
by samaanthag on March 28, 2026 9:31 AM NST
Wow, why are people ganging up on rosemarie2003. Even Dave is joining in. Why are we defending The Neopets Team for, quite frankly, doing the bare minimum to keep the site alive while focusing on merch and NC items?
by bacon on March 28, 2026 12:37 PM NST
6 or 7m - you guys are nutzoid
by anydarnedthingeez on March 28, 2026 12:55 PM NST
i mean 600 or 700m - sincerely out there
by anydarnedthingeez on March 28, 2026 12:56 PM NST
@bacon: If you are saying that you'd rather be sleeping than playing this game, and have a history of nothing but negative comments--it's probably time for a break, for your own sanity.
by dave on March 28, 2026 3:06 PM NST JN Staff
Oh man, I didn't know you needed the physical copy. I bought it on xbox
by starstop on March 28, 2026 5:22 PM NST
yeah i agree with bacon, kind of weird reaction against them. it really is annoying that the focus is all on merch and products and avatars tied to purchases. valid to be mad about it.
i don't love it either, as much as i still enjoy neopets. makes avatars not feel like an achievement anymore
by iloveeevee on March 29, 2026 4:41 AM NST
Wow, glad I bought it physically on Switch...cost me £10 more than the digital version (which is £19.99 on Switch and PS5 digitally, I think Steam is a tad cheaper still) but I'm totally okay with that to have the physical.
by sophieea on March 29, 2026 6:51 AM NST
How is recommending someone to take a break "ganging up on them" or even defending TNT?
by bonju on March 29, 2026 7:46 AM NST
the meepits are very frustrated lol
by ogrin172 on March 29, 2026 10:08 AM NST
It's a bit frustrating that the code is exclusively tied to physical copies. Since I'm not in the US, the shipping costs make it too expensive for me. I was about to buy it on Steam...
by nikasu on March 29, 2026 2:09 PM NST
@ Bacon: Its absolutely crazy that you get dog piled if you even dare to speak ill of TNT. 90% of the site are adults, and more than half pay for Premium. We have every right to talk about how trash this team has been, but for some reason we're in the wrong if we do.
by therubyfox23 on March 30, 2026 6:56 AM NST
Weirdest way to get an avatar. Playing with a background? Are they running out of ideas?
by melnoel on March 30, 2026 6:53 PM NST
PS5 Item Code Update from Support Ticket: “ For the PS5 physical version of the Mega Mini Games Collection, the prize code is not included inside the box. It is instead provided separately by the retailer, usually printed on the purchase receipt or shared at the time of purchase (either physically or via email).” I purchased through Amazon and don’t have any code email or any receipt showing a code so kinda lost unless I try to contact Amazon for support now? Which is what Neopets CS stated to try.
by chris123094 on March 31, 2026 7:10 AM NST
So I'm not reading every single comment but the quickest way if you purchased a physical copy of the game for PS5 is to email: [email protected]. it's what the neo help will tell you anyway and they reply much faster as well. Had to send proof of purchase of course but I got my code finally.
by weygre on March 31, 2026 11:59 PM NST
@weygre Thanks for the info! Also received an email from Neo CS last night stating I should reach out to that email specifically about the code. Just emailed them too!
by chris123094 on April 1, 2026 7:41 AM NST
Update: Just got the DLC code email from [email protected]. Took less than an hour for them to respond, so definitely reach out directly to that email if you bought the PS5 version on Amazon and didn't get the DLC code!
by chris123094 on April 1, 2026 8:16 AM NST
@samaanthag Oh, it's pretty regular. They comment angrily on every other news post, if you ctrl+f their name and look at the proportion of neutral or positive comments to "BORING! >" angry ones, it's like a 1:10 ratio.
by sakaarson on April 2, 2026 7:18 PM NST

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