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Neopets Shop Survey

Buried at the bottom of an announcement email for the MLBPA Kacheek (read our coverage of that here!) is a link to a Google survey about the Neopets Shop.


The survey focuses on what you'd be interested in for merch: species, colours, petpets, faeries, characters, lands, and more. This is your chance to let TNT know there are more species than Shoyru, Kacheek, Kougra, and Aisha!

It also covers broader questions, like what types or aspects of merch you may be interested in.

All survey respondents who provide their email and Neopets username will receive a The Handy Guide to Neopian Domination, and 10 randomly selected respondents will receive a Money Tree Coin


The survey will be open until March 31, 2026.

There are 69 comments below. Add yours!

The survey focuses on what you'd be interested in for merch:

NONE
by gweezunstad on March 5, 2026 12:04 PM NST
Hmmmmmm... Seems like I can skip this one then
by apophis324 on March 5, 2026 12:15 PM NST
We don't care about merch!!! We care about the site!!! This is so tonedeaf after recent events.
by auberdine on March 5, 2026 12:15 PM NST
Sheeeeesh...more NC stuff questions. I am choking!
by rosemarie2003 on March 5, 2026 12:19 PM NST
I would only really be interested in them making graphic novel versions of old plots. I have no space for more collectables or trinkets. But there is always room for more books!
by timbergray on March 5, 2026 12:33 PM NST
I feel like I'm always the odd one out in these comments lol I'm VERY interested in merch. Give me more sweaters/clothes!
by reckless4romance on March 5, 2026 12:39 PM NST
what if they made more noils hehehehehehe
by noileh on March 5, 2026 1:03 PM NST JN Staff
I guess I'm in the rarity that I love merch.
by duskshadowbrony on March 5, 2026 1:06 PM NST
I asked for a The Jelly Chia plushie made out of actual squishy nee-doh type material (blue of course).

At the end I told them I hate the gacha style capsules. I'd be more likely to buy NC items if I didn't have to luck into what I want. Just let me buy Lady Blurg Wings outright, okay?
by gumdrops on March 5, 2026 1:24 PM NST
Please don't select more than one response per column ............ but why? I selected Plush [1] and Homeware [1] lol this survey will not be accurate
by dakukuu on March 5, 2026 1:53 PM NST
i had the same "more than one response per column" error message lol
by kurukururock on March 5, 2026 2:03 PM NST
@dakukuu @kurukururock it's confusing but those are rankings, not ratings. you need pick which one you are most excited about (1) and which you are least (7) and everything in between.
by kenny on March 5, 2026 2:04 PM NST JN Staff
For the "Rating" section, you have to RANK them in order of what you're most interested in (So you can only choose one of each number for the question)
by meteorz on March 5, 2026 2:06 PM NST
OH. thanks meteorz
I guess that makes sense.
by missdood on March 5, 2026 2:18 PM NST
well I tried ro do it for the simple fact I wanted the prizes BUT its not working for me so Mhuh . They cant even put together a survey that works .
by march_rains on March 5, 2026 2:20 PM NST
They listed the Shadow Paint Brush as a Black Paint Brush in the survey
by morgan on March 5, 2026 2:23 PM NST
Hey guys, do you want to give us money? Give us money. Please give us money. Money. Give. Money. Please. Money.
by infernodragon02 on March 5, 2026 2:48 PM NST
I don't mind merch, but I want the quality to be high enough that I actually want to own it. I also hate blind boxes. Also, kinda interesting that the survey assumes the only things anyone could possibly purchase at the NC mall are pet styles and mystery capsules. Your options are to say you like one, both, or that you don't purchase anything at the NC mall.
by mollyscribbles on March 5, 2026 3:04 PM NST
My neopets account is not linked to a google account. Is it possible to use my unaffiliated gmail and still get the free book?
by chudley on March 5, 2026 3:11 PM NST
What's rong with Shoyru, Kacheek, Kougra, and Aisha?
by anydarnedthingeez on March 5, 2026 3:42 PM NST
A: the w is missing
by anydarnedthingeez on March 5, 2026 3:42 PM NST
Google's formatting of "ranked list" questions is atrocious, lol. Took me way too long to understand I couldn't put things in the same column because it was asking me to rank things, not because I was assessing each item on its own.
by sakaarson on March 5, 2026 3:51 PM NST
If it's all going to be converted art, this is a waste of our time. Give us more stylized art like the SteadyHands cardigans!
by academy on March 5, 2026 3:52 PM NST
Ah, yes. The merch that's only available in the US.
Unless some of y'all know otherwise?
by bodhi on March 5, 2026 4:59 PM NST
If we'd been allowed to pur things in more than one column, I would have listed 'not interested' in all of them. I only did the survey for the prize. I don't care about purchasing merchandise at all. For one thing, I'm on a fixed income and can't afford $130 for a stupid figure. I hate that they continue to use merch for stamps and avatars.
by doggetts_back on March 5, 2026 5:01 PM NST
i like merch but itz never of any speciez i care about (or in stores near me even if they SAY it'l b in ALL canadian storez and then itz not)
by usedketchuppacket on March 5, 2026 5:23 PM NST
They really included the invisible paint brush in 'merch I want to see'? What an oxymoron!
by purplewarf on March 5, 2026 5:44 PM NST
Hahaha... whoever made the poll doesn't play the site and just searched up a list of paint brushes + 8-bit Power Up Potion, so "Lutari Paint Brush" is on the list despite not being a real color, but my personal favorite color, Mutant, isn't listed because its transmog exclusive... and Robot, my second favorite, ALSO isn't here for the same reason. Augh!!
by dialasong on March 5, 2026 6:50 PM NST
@timbergray I genuinely would be interested in owning physical graphic novels of old and newer plots, especially considering a lot of them no longer work properly on site or are just straight up unavailable (at least JN is preserving them!).
by artzyzero on March 5, 2026 6:59 PM NST
Has there been any surveys recently without any weird error either in formatting or lore? Incomplete colours list on this one is frustrating.
by kohhiai on March 5, 2026 7:29 PM NST
I do wish they'd take our responses into consideration but I'm not hopeful. I mean, we've spent the last 20-odd years complaining about the same things and barely anything's changed there. Like how merch is not accessible internationally. Instead, they double-down and make collab partnerships in really exclusive places that even I can't get to and I'm in the US!

I also really would love if they'd slow down on the exclusive collectibles that are tied-in with the merch, but you can just see one news post below that they're giving an exclusive stamp as a merch item code. Surely they've heard endless complaints on that.

On a lighter note, it was funny seeing the invisible paintbrush option. While it would be rage-inducing and a terrible idea in reality, in my head it sounds kinda hilarious to have something like a blind-box collection and the boxes are all empty because oops, they're all invisible neopets!
by nyrine on March 5, 2026 10:45 PM NST
nix
by anydarnedthingeez on March 6, 2026 2:35 AM NST
If it's all going to be converted art, this is a waste of our time
--
Also this. Make shoomlah's art into merch, then we'll talk. The pet styles are fine, too

And I think they actually want to make merch OF the paint brushes, not of neopets in that color. I hope I'm wrong but it's looking a lot like it
by smaragdeidechse on March 6, 2026 4:51 AM NST
Tapi Triplau Plush will never ever happen but I listed it as my dream item anyways.
by problematicperiplum on March 6, 2026 4:55 AM NST
Here.
Do this survey to distract you from the state of the site.
by gweezunstad on March 6, 2026 6:51 AM NST
@apophis324 skip It Is

Worthless book and 1 out of 10 out of hundreds of thousands participants to earn a coin that's currently worth above 20M? Either offer a SuAP or distribute to more people, jeez
by maninshi on March 6, 2026 6:58 AM NST
after completing the survey they say there are 10 winners of the money tree coin & a keychain? did they forget to delete the keychain from the post survey text or forget to add it to the announcement?
by yuiopopcorn on March 6, 2026 8:23 AM NST
no more plush blind boxes. just sell the plush
by alkseeyakc on March 6, 2026 11:35 AM NST
participating just so i can beg for grundo merch because grundo merch potentially means Grundo Content. i am consistent, if nothing else. also they spelled grarrl as gnarrl lol
by xxstarl1ghtxx on March 6, 2026 12:39 PM NST
Gnarrl?

Ugh. At least spell the names right.
by howiesgrl_24 on March 6, 2026 1:34 PM NST
5. Where do I get my merch news?
A: Neopets "New Features" Page & Fansites (JN)

6. Top 5 Neopets: Lupe (own), Bori (own), Wocky (own), Jetsam (bro's favorite), Shoyru (if I got a 4th Neopet I've considered one)

7. Top 3 PBs: Fire (favorite), Pirate, Stealth (last two I think would make for interesting merch opportunities)

8. Top 3 Petpets: Anubis, Yooyu, Harris (My Neopets' Petpets)

9. Top 3 Faeries: Aethia the Battle Faerie, Bree the Key Quest Faerie, & Casandia (a favorite popular pick and two surprise picks)

10. Top 3 Heroes: Jeran (favorite), Hannah (also liked), & Judge Hog (wanted to make them all different species, also Judge Hog I feel is underappreciated)

11. Top 3 Villains: Dr. Sloth, Hubrid Nox, & Masila (a popular pick and two I feel are underappreciated)

12. Top 3 Lands: Meridell (favorite), The Lost Desert (still had one of if not possibly the best plots), Virtupets (could offer interesting merch opportunities)

13. Rank excitement for 2026 products: Figurines (1), Plush (2), Blind Box (4), Board Games (6), Jewellery (5), Accesories (3), Homeware (7)
* (I don't think Neo has much as a reach to quite do homeware stuff & I feel most board games would just be re-skins of common board games. The others I feel are alright, only rated Jewellery low & below Blind Box because I'm a guy so will probably never buy any of that. Personally I think they should mainly stick with Figurines, Plushies, & Accessories)

14. Rank merch purchasing factors: Premium Quality (1), Virtual Prize (2), Limited Edition (5), Exclusive to Shop (6), Collectible (3), Everyday Usefulness (4)
* (Seriously, who cares about Limited Edition and especially Shop Exclusivity? Just sell a good product with a bonus rare item code)

15 & 16. Neopass/NC Mall? No.
by pikachu315111 on March 6, 2026 2:10 PM NST
17. What can we do better? Other

18. Wanted restock item? Legends of Neopia Jeran Action Figure (Hey, they asked. Didn't specify it was a recent item)

19. Final Thoughts? To answer question 17, right now I personally am not financially able to make a lot or big purchases, also in general not a major merch collector.

Hm, I have a feeling my answers aren't going to be the most helpful.
by pikachu315111 on March 6, 2026 2:12 PM NST
I put invisible paint brush because I'd be curious to see what they do
by s0up on March 6, 2026 4:01 PM NST
I did the survey for the prizes, too. Maybe I'll be one of the lucky 10 (they should've done 50 or maybe even 100 winners of the coin cos there's literally thousands of players).

I wrote a very long long thing in the very last question. Basically told them that they're attempting to get kids into the game, but that today's kids aren't interested in Neopets, they don't care about it. That their true playerbase consists of people between their eh, mid-30's to over 50 (I'm pretty sure I can't be the oldest player around, lol, and I'm in my 50's).

That locking avatars and stamps behind physical merch (with limited stock) at such big prices are really hard to justify spending on because of the current economy - doesn't fit in our budgets. We're struggling to make meets end. Etc etc.

Then I said that they had bad optics doing stuff with Geekify (I know I spelled it wrong, tho).

I made comments about the fact that people just don't want to come in anymore, not as newbies, etc - it's too difficult to get started due to all the outrageous prices on just about everything in the site. That the navigation was confusing, the two layouts even more confusing.

I talked about how I only play ToD just enough to do the QL, that doing the QL is nice for the extra items and NP, but doing it is becoming a real CHORE, instead of being FUN. I did comment that I really enjoy playing FF at least. So it wasn't all negative, at least. But I do hope that I was able to write it all in a constructive negative view with what could be improved. I don't know if they'll even bother to read it or listen to it.

Who knows.
by simkim on March 6, 2026 5:19 PM NST
I can't even submit my survey.
by meparlier on March 6, 2026 6:32 PM NST
I wish they would give us a bloody survey of what we actually want for the site, not these stupid merch/nc crap things. I'm so tired of this. This site just keeps getting worse and worse
by godzilla1 on March 6, 2026 9:20 PM NST
I kinda don't get the people who complain about the NC mall, complain about merch, complain about premium perks, and also complain about ads.

I have my problems with a fair amount of the monetization that I am filing through the survey in strong terms (for example: I live in Japan and even if the merch wasn't a logistic nightmare for me to get, the USD-to-JPY exchange rate is nasty, and I'm not even in the worst position), and I'm certainly not about to pull the "well they have to make money (so we have to excuse all of the worst monetization strategies)" but the site isn't going to stay open through the goodness of TNT's hearts.
by plaguemd on March 6, 2026 10:04 PM NST
I wish they would count Neovia separately from the Haunted Woods. I'm very specifically interested in more Neovia content but not the Haunted Woods as a whole.

I strongly emphasized that I won't buy blind boxes. I wish they'd actually listen to all the feedback that we don't want gacha either for real merch or NC.

If they offered any merchandise of an elderly gathow I would run soooo fast to buy it. (So long as I could buy it directly and they didn't put it in a blind box.)
by larimar on March 6, 2026 10:16 PM NST
@auberdine:
"We don't care about merch". While I don't disagree they should focus more on fixing parts of the site (if they did so coming up with new events & managing creative contests would become easier), I wouldn't mind having some input on merch. The problem is I don't even feel we have much input on that either, these questions feel guided. Like they have a few merch ideas and mostly just want to know what characters to use for them. And if that's the case I don't get why they're trying to make it feel like we have a say in what type of merch they're going to do, just tell us "we're planning a series of figurines/plush/jewellery/etc." and ask us which characters we want. No need to do all this smoke and mirrors.

@timbergray:
Plot Graphic Novels: Eh, I mean I guess if they get a good enough writer they can take the comics and fill in the gaps as well as flesh parts out. But I would more wish they make a site feature where you could "replay" old plots/events, even if it means simplifying some puzzles.

@reckless4romance:
More Clothes/Sweaters: Not against that, though I feel they need to do more than just slap stock art on the front and call it a day. Off the top of my head, maybe they could do a series of clothes where they hired an artist to create a scene where a batch of Coloured Neopets gathered. Darigan Neopets roaming the streets of the Darigan Citadel, Faerie Neopets flying around Faerieland, Fire Neopets having a big bonfire, Starry Neopets watching a meteor shower, Camouflage Neopets hiding in various environments, etc.. Do something visually interesting; like maybe do what Pokemon was attempting with their "Pokemon Shirts" line (https://www.serebii.net/pokemonshirts/).
by pikachu315111 on March 6, 2026 10:22 PM NST
@morgan:
Shadow Black: Honestly I don't even know why we're going by "Paint Brush" and not just "Colour". It kind of feels like someone just don't want to go through the list of Colours and pick out all the Food Chia & few other Special Colours. Which, if that's your problem TNT:

(Grouped in alphabetical order)
* 8-Bit, 25th Anniversary
* Baby, Biscuit, Blue, Brown, Burlap
* Camouflage, Candy, Checkered, Chocolate, Christmas, Clay, Cloud, Custard
* Darigan, Desert, Dimensional, Disco
* Elderly Boy, Elderly Girl, Electric, Eventide
* Faerie, Fire
* Ghost, Glowing, Gold, Green, Grey
* Halloween
* Ice, Invisible, Island
* Jelly
* Magma, Maractite, Maraquan, Marble, Mosaic, Mutant
* Oil Paint, Orange, Origami
* Pastel, Pink, Pirate, Plushie, Polka Dot, Purple
* Rainbow, Red, Relic, Robot, Royal Boy, Royal Girl
* Shadow, Silver, Sketch, Skunk, Snot, Snow, Speckled, Split, Sponge, Spotted, Starry, Stealthy, Steampunk, Strawberry, Striped, Swamp Gas
* Toy, Transparent, Tyrannian
* Valentine, Void
* Water, White, Woodland, Wraith
* Yellow
* Zombie

@s0up:
Invisible Ideas: They could make figurines & jewellery made entirely of transparent material. For plush they obviously can't make it transparent, but maybe use an iridescent material (the idea being it reflecting light is similar to light going through it). Going back to my above idea of themed clothing unique art, they could have Invisible Neopets painting a mural and they have splashes of paint on notable parts of their body that hints to what species they are.
by pikachu315111 on March 6, 2026 10:22 PM NST
“more than one response per column" error really helped being halfway through the survey to save me five mins of my time… /s
by axurebee on March 7, 2026 6:01 AM NST
Where can I find a list of Heros and Villians??? I can't remember all these names!
by crsawinton on March 7, 2026 6:58 AM NST
What a waste of my Neotime. Survey crapped out on me near at merch section.
by anydarnedthingeez on March 7, 2026 8:23 AM NST
I can't complete it I'm stuck on the shopping habits and merch preferences. Says don't put more than 1 answer per line - you can't. I click next and stays on the page.
by nonamejustgames on March 7, 2026 11:32 AM NST
@axurebee:
While it hasn't been updated in years so may be missing newer characters (as well as older ones who didn't achieve notability until recently), for a general idea there is the Gallery of Evil and Gallery of Heroes:

EVIL: https://www.neopets.com/evil.phtml
Heroes: https://www.neopets.com/hero.phtml
by pikachu315111 on March 7, 2026 1:14 PM NST
I did the survey, tho I don't buy merch and don't plan to. Because of that my answers were just made up. But I knew there would be a place at the end to give an opinion. And so I told them they have made a complete hash of the NC Mall -- both how it looks and what it sells. I really would be glad to buy single items in the mall. Before they started all the mystery caps I did just that. But paying money to (figuratively) spin a wheel and get whatever chance gives you is just a form of gambling. Taking a chance on the wheels here is fine. Real money is not involved. But those mystery caps frost my cookies.
by mistyraider on March 7, 2026 1:25 PM NST
@simkim, you are not the oldest player. I may not be, but I have years on you.
by mistyraider on March 7, 2026 1:31 PM NST
I asked for a 6 - 8" Dr Sloth action figure under $25-30 USD. My only feedback to them was that I won't collect what I can't afford, and their prices for merch have been ridiculous, and the shipping only makes it exponentially worse.

I also ranked blind boxes as the least desired item, but I'm not idealistic enough not to realize there are a ton of gatcha addicts out there who ranked it first.
by neolodgeism on March 7, 2026 2:48 PM NST
@nonamejustgames it's 1 answer per number if that makes more sense. only 1 thing can be ranked 1, only 1 can be ranked 2, etc. the description you apparently got seems like a really bad way for them to describe the actual issue at hand
by xxstarl1ghtxx on March 7, 2026 5:31 PM NST
I love surveys. It gives me the opportunity to tell them that they've made the site such a shameless cash grab, with ads being shoved in your face and aggressively yelling at you to give them money, that at times I'm tempted to quit the game entirely. The game isn't even that fun to me any more. They've sucked a lot of the soul out of it. They neglect stuff that needs fixing, add features I don't care about, and bombard me with ads every time I go on the site. It feels more like a money grab than a game they actually care about.
by panthera_alba on March 7, 2026 7:50 PM NST
For the paint brush I voted for Invisible for all of them Don't need merch!
by zenopeltis on March 9, 2026 2:21 AM NST
I can't complete it I'm stuck on the shopping habits and merch preferences. Says don't put more than 1 answer per line - you can't. I click next and stays on the page.
by meparlier on March 10, 2026 2:07 PM NST
I want small plushie keychains like they did in the past. ;n;

(Please blue zafara plush keychain!)
by frenchmaiid on March 21, 2026 12:48 AM NST
I filled in the survey (which took a lot longer than they suggested it would!) and then, when it finished, I expected to get a message on screen to say thanks for completing it at the end, instead my screen blipped and took me back to neopets. Now I have no idea if my survey registered and dare not repeat the marathon, as "double-dipping" would lose me the rewards! Little annoying that. Will just have to wait and see if I get the reward I suppose.
by cabbil_bane on March 29, 2026 5:53 AM NST
Good Luck Yawl!!!
by mztina on March 30, 2026 7:07 AM NST

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